Clear vision, murky strategy. - Anonymous employee MuleSoft Employee Review

2.0
28 Jan 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

*MuleSoft is a rapidly growing leader in a highly technical sector. So the brainchild(ren) behind the tech (OK, it was actually one, but the founder got pushed out) are of world-class caliber. *MuleSoft salaries sit in the top 5% or so in the Bay Area, so you'll have plenty leftover for your psych and career counselor after you are left soulless and wondering which was is up or down.

Cons

*The vision/problem being solved presents a massive opportunity, but the lack of coherent and consistent strategy to get there make employee's lives fraught with self-doubt, depression, a nurtured inability to connect with colleagues as...'humans', among other things. *Hiring process consistently favors Ivy League degrees and previous titles (think paper achievements), with no consideration of the human behind the façade. Not likely to connect with colleagues outside of an email thread (even those sitting right next to you). *Office environment is overly bland and sterile (perhaps reflecting the nature of the sector).

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MuleSoft Response
10y
As a company which is growing so fast we are always going to have some problems and alignment issues, but I'm very surprised that you felt that the strategy is unclear. When we conduct our last anonymous employee engagement survey, we asked 13 questions. The most positive response of all was the following: 44 people agreed for each 1 who disagreed with the statement "I’m excited by the vision and direction of MuleSoft." For hiring, we do look heavily at a candidate's track records of achievement, with a focus on work achievements for experienced candidates and a focus more on academics for early in career candidates. This is because we believe that valuing someone's life achievements is a more humble way to interview than thinking that an interviewer can judge how "good" someone is in an hour. We think that is arrogant. We hire people with no college experience to elite universities and everything in between. Interviewing and assessment is a highly inexact science, but I consistently hear MuleSoft people saying that they have never worked with a higher caliber team. It would be very helpful to hear more about the concerns you have, so please contact me.

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