Acceptance of Mediocrity in a Franchise System - Financial Advisor Morgan Stanley Employee Review

3.0
28 May 2010
Recommend
CEO approval
Business outlook

Pros

You can run your own business within the company, just stay inside the rules. Extremely flexible - work as har or not as you want, the result is you get paid more (or less).

Cons

Infrastructure is out of date. Internal communication systems are a kluge of emails, wires, faxes, web-based systems and the main CRM and account management system. They do not talk to each other. Network is way overloaded and slow. Information published in intranet is very often way out-of-date and wrong. EG - it took more than 2 weeks to get my personal color printer attached to my office computer (we have one old B&W HP Laserjet 4 for 12 people to use). Required two tickets with the IT help desk. This is normal. New hires take from 2-10 days to get userids and access to the platform. The elements of the advisory platform are individually good, but they are not designed to work together well. The FA is the integrator of all the company's services - and this cannot be done efficiently. There is NO formal training program for non-FA staff....it is all OJT. From what I see they do not even have a list of skills or competencies required to know to be a CSA. If you want a good assistant, you essentially need to hire and train your own. CAS's try to link up with successful FA's and this leads to a competitive spirit between CSAs - which is a hindrance to knowledge-sharing between them. All this makes it difficult to run an efficient advisory business. Takes time away that I could be using to better serve my clients. All this has nothing to do with the MS-SB merger. It was like this before then - but they now havea new excuse for acceptiing mediocrity.

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5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company with great ceo

Cons

Large corporation where you can feel left out

3.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Very good co-workers, Great technology stack. Lot of new technologies and integration with current work.

Cons

They dont even give you a MS cup. They ask you to buy it for 5$. So cheap! Management big on "Giving back", Immediate managers do not like it and are not supportive. Lay off employees twice a year to show profits. Only worried about shareholders and clients. Don't know the criteria for lay-off. So, you are always worried if it is your turn. They boast about mental health and wellness. No good, when they layoff employees like this. HR = Horrible Resources. When you are laid off, they shoo you away as if you are a fly. You feel miserable. They themselves say - "We are better than Facebook or Oracle. We dont fire you at 6 AM over email." Gosh! What a comparison!

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