16 May 2021
MoneySmart Group Response
5yThank you for your feedback.
It’s unfortunate that you didn’t have a positive experience at MoneySmart. Allow me to try and address the underlying points.
We’ve only ever done one restructuring exercise, and have normal performance management programs in place to address poor performance. We believe it's important to invest the time to coach and improve poor performing employees who want to do better.
You are right that we did make a business decision to focus on profitability instead of raising more capital. You are certainly entitled to disagree with that decision. Covid is a challenging situation to navigate and we’ve had to decisive in uncertain times. We're fortunate that our decisions were the right ones on hindsight and we were able to ride through a very challenging 2020.
With regards to turnover, we do monitor it closely and it’s currently on par with other tech companies. That’s definitely not good enough for us, and we’re working on new initiatives to bring it down further.
I believe our HR conduct themselves professionally. Please reach out to me if you would like to further elaborate on your experience.
Thank you for your contributions to MoneySmart and I wish you all the best!
Regards,
Vinod
CEO