MoneySmart Group Reviews

Dear Former Colleague, Thank you for your feedback. You seem really angry from your comments. I personally have small group sessions with every staff member on the HK team every 6 weeks or so to gather feedback and concerns so we can improve. It’s unfortunate that you didn’t feel safe to raise your concerns to me directly during those sessions when most people have. Those sessions allow for a more intimate setting where I can address your concerns directly. I don’t expect everyone to agree with the decisions we make but we’re always transparent about the rationale for the decisions during our fortnightly all hands. During the all hands we encourage questions about anything and answer every question asked so far. 

As a company, we believe in taking calculated risks. As with any risk, they don’t always pay off, no company makes 100% correct decisions all the time. It’s ok to not agree with our decisions, but we make the best decision we can with the information we have at the time and in-line with the risk we're willing to take. When we encounter failure it’s important to share what we’ve learned and how we’ll take the lesson moving forward. It pains me to see that you’ve left MoneySmart with such feelings in your heart. If you have any further feedback or feelings you'd like to get off your chest, please drop me an email. I hope you move on to bigger and better things and that you’ll take the experience here positively and achieve great things. All the best. Best Regards, Vinod

Dear fellow ex-MS colleague, Thank you for your feedback, and for the time taken to submit a review. We are sorry to hear your concerns. We are operate with full transparency on Branding strategies and revenue-generating activities through our fortnightly townhalls, but are happy to elaborate further on this with any of our employees should they have any concerns. We feel that we have a well balanced organisational structure to meet the current requirements of the organisation, and a relatively flat structure as we would agree that top-heavy companies are not effective. Whilst our management layer is not the largest proportion of employees, we do encourage our employees to move into people lead responsibilities should they have an interest in doing so. Thank you once again for your feedback and we wish you all the best in your current role. Stay safe! -- Regards, Leon Chua Group Talent Acquisition Lead