1.0
4 Sept 2017
Current employee, more than 10 years
Tucson, AZ
Recommend
CEO approval
Business outlook
Pros
- Great company if you are about to retire. Maximize your 401K and take advantage of your dental and medical. -Very multicultural environment (concerns explained in "cons") - Mismanagement, which make it easy to make money by just surfing the web and pretending you are providing customer support. - Show up at 10 am, get lunch for an hour and leave at 5 pm. Nobody checks!
Cons
- HR = not reliable. - A lot of inexperience supervisors. They may are good technically, but no people's skills. - If you don't speak Portuguese, don't expect to grow in the organization. - There is no real innovation, all software and hardware used is obsolete. - Tucson headquarters doesn't know what is the real situation with the regions.