Amazing people great place - Service Technician Micro Center Employee Review

5.0
22 Apr 2024
Recommend
CEO approval
Business outlook

Pros

There are many pros but the biggest pro is our amazing ICC. She’s awesome! I’ve been here for almost 6 years. I started in 2018 as CSR. Shortly after, I became the Store Office associate which lead into me becoming the Front End Lead and eventually Front End Manager. I was Front End Manager for two and a half years until I received the opportunity to become a Service Technician which I have been for almost two years now. I enjoy working on computers and most of my co-workers are amazing.

Cons

Work flow has been a little slow lately. People need to come shop!!!

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Micro Center Response
2y
Thank you for taking the time to leave such a fantastic review! We truly appreciate you highlighting the amazing work environment and incredible team at Micro Center, especially your awesome ICC! It's inspiring to hear about your career journey at Micro Center, from CSR to Service Technician. Your dedication and growth are a testament to the opportunities available here. We understand your comment about a slower workflow lately. We're constantly working on exciting promotions and initiatives to drive customer traffic. In the meantime, your point about recognition is spot on! We strongly believe in acknowledging great work, and we'll share your feedback with management to ensure everyone feels appreciated. Thank you again for your kind words and continued contributions to Micro Center! Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

Explore other reviews about Micro Center

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-if you can hustle you can make decent money -room for growth if you can get cool with everyone

Cons

-have to meet the metrics -some of the areas to grow have favoritism

1
5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Customer obsessed culture with a strong emphasis on expertise and service. Leadership is highly engaged, with consistent focus on coaching, accountability, and development through structured one-on-ones and daily execution rhythms. Clear expectations across sales, service, and operations create alignment on what success looks like. The organization provides exposure across multiple business functions, allowing leaders to build well rounded operational and commercial skill sets. High performance environment that rewards ownership, initiative, and results.

Cons

As a smaller, specialized retailer, organizational growth and upward mobility may take longer compared to larger big-box companies. Resources and infrastructure are still evolving in certain areas, which can require leaders to be more hands-on. High expectations and pace can create pressure during peak periods, requiring strong prioritization and resilience. Some systems and processes have a learning curve, particularly for leaders coming from larger, more standardized organizations.

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Micro Center Response
4w
Thanks for taking the time to leave such a detailed review. We read all employee feedback and appreciate your insights on our culture, training, and fast pace. Your notes on where we can improve—like simplifying systems and keeping up communication as we grow—are definitely noted. Thanks for your hard work and everything you're doing for the team. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
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