Don't work here, especially if female and/or if you have health concerns - Customer Service Representative (CSR) Micro Center Employee Review

2.0
11 Jun 2021
Recommend
CEO approval
Business outlook

Pros

Flexible scheduling during the week

Cons

Sexist, ableist, favoritism, nepotism, policies not equally applied, opportunities not based in merit, low pay, personal/private information is me easily accessible to other employees

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Micro Center Response
5y
I'm sorry you feel this way and would like to speak with you directly to understand more about your experience. I can meet you in person if that works for your schedule. Please call our main number at 614-850-3150 to arrange a confidential meeting and work towards resolution of your concerns. Sincerely, Angie Miller VP-HR

Explore other reviews about Micro Center

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Customer obsessed culture with a strong emphasis on expertise and service. Leadership is highly engaged, with consistent focus on coaching, accountability, and development through structured one-on-ones and daily execution rhythms. Clear expectations across sales, service, and operations create alignment on what success looks like. The organization provides exposure across multiple business functions, allowing leaders to build well rounded operational and commercial skill sets. High performance environment that rewards ownership, initiative, and results.

Cons

As a smaller, specialized retailer, organizational growth and upward mobility may take longer compared to larger big-box companies. Resources and infrastructure are still evolving in certain areas, which can require leaders to be more hands-on. High expectations and pace can create pressure during peak periods, requiring strong prioritization and resilience. Some systems and processes have a learning curve, particularly for leaders coming from larger, more standardized organizations.

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Micro Center Response
1w
Thanks for taking the time to leave such a detailed review. We read all employee feedback and appreciate your insights on our culture, training, and fast pace. Your notes on where we can improve—like simplifying systems and keeping up communication as we grow—are definitely noted. Thanks for your hard work and everything you're doing for the team. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-if you can hustle you can make decent money -room for growth if you can get cool with everyone

Cons

-have to meet the metrics -some of the areas to grow have favoritism

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