Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Mercari

      Engaged employer

      Mercari reviews

      You live you learn - CSA - Customer Service Associate Mercari Employee Review

      2.0
      15 Sept 2022
      Csa - customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      some of great coworkers throughout every level. Understand that customer outreach and support does not require the phone and madness that originates in call centers.

      Cons

      I've worked my entire teen/adult life sometimes even 2 jobs. I'm someone driven who liked to stay busy at all times. Enter the era of covid and working from home was an adjustment. Overtime and lack of hiring led to my ultimate departure once denied for a leave of absence - due to short staff.

      Explore other reviews about Mercari

      5.0
      15 Apr 2024
      User experience researcher
      Recommend
      CEO approval
      Business outlook

      Pros

      Great direct management, team culture, growth opportunities. great worklife balance. The people are what makes this work so enjoyable.

      Cons

      The larger japanese company is the boss after all. US team switches up working structure & company priorities & strategies very frequently based on direction from japan team.

      4.0
      18 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, and a majority of coworkers from various departments are fantastic and creative.

      Cons

      Multiple directors have major egos and very little respect for those under them in the org.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Mercari jobs | Mercari salaries | Mercari benefits | Mercari interviews
      Mercari reviewsMercari CSA - Customer Service Associate reviewsMercari review