Ok experience - Direct Support Professional (DSP) May Institute Employee Review

3.0
29 Jul 2024
Recommend
CEO approval
Business outlook

Pros

Learned a lot about personal care and the industry.

Cons

Lots of rules and regulations. It’s become a business that needs to be profitable and has gotten away from core values.

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May Institute Response
1y
Thanks for taking the time to share. We understand and agree on the importance of pay increases, and are so grateful to Governor Healey and the Massachusetts Legislature for the newly approved state budget! Many of our employees helped us advocate for the largest increase in the history of Adult Services to do this vitally important work. We appreciate your work to support the individuals May serves.

Explore other reviews about May Institute

5.0
1 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

May Institute has been a great place to grow and enhance my career. I started in an entry-level position over a decade ago and have been promoted along the way to a direct-level position. They have fostered my educational and professional growth with highly-qualified supervisors and meaningful collaboration. They value employees well-being and satisfaction.

Cons

The work can be challenging, but the people are amazing!

1.0
5 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

opportunity to work with amazing clients who will brighten your day if you have a passion and understanding for this field and compassion for this population

Cons

- Poor upper management - Lack of consistency across departments - Standards and operations vary depending on the person and are not consistent across all employees - Failure to take action against allegations of abuse - Lack of oversight - Abundance of unqualified staff being hired - Disregard for staff well-being and burn out risks

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May Institute Response
1mo
Thank you for taking the time to share your feedback. We take concerns regarding leadership, consistency in operations, employee well-being, and workplace culture seriously. Creating a supportive, accountable, and respectful environment for all employees is a priority, and feedback such as yours helps identify areas for focus.
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