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Marriott International

Engaged employer

I was misunderstood, judged, belittled and "thrown away." - Front Desk Clerk Marriott International Employee Review

2.0
23 Feb 2012
Recommend
CEO approval
Business outlook

Pros

I absolutely loved working with my guests and majority of my coworkers (one's that did not target me with rudeness and cruelty). This was one of the first jobs I must say I enjoyed on a customer service level because of the amount of time required with the guests. This job really introduced me to a new understanding of customer service, thank you!

Cons

I fell victim to personal attacks, emotional abuse, and other acts of incivility by managers. On a different note, there is no effective training program at this location; the managers expect their coworkers to know what they have not introduced to the entire staff or what other coworkers may know.

Explore other reviews about Marriott International

5.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Team focus on customer care.

Cons

Not a ton of flexibility in the schedule but with advanced noticed things work out well.

3.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Free meal, great management team that genuinely cares about the employes.

Cons

Employee parking is a daily struggle with no real solution in sight. Traffic in/off the island is just as bad. Co-workers are hit/miss. Some care and truly want to do their part, others just there for a temporary paycheck. A lot of turnover with new faces weekly.

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