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Marriott International Reviews
Updated 28 Nov 2023
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Full-time, Part-time
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Found 16,315 of over 18K reviews
77% Recommend to a Friend
89% Approve of CEO
Found 15,659 of over 18K reviews
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Recommend to a Friend
Approve of CEO
Anthony Capuano
1,618 Ratings
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "The people I work with are great people who really care about the guests and their fellow associates." (in 667 reviews)
- "The staff is friendly which makes it very easy to make friends while working at the marriot." (in 241 reviews)
Cons
- "The pay is low in hospitality given the hours that are expected and the demanding needs of hotels." (in 850 reviews)
- "No work life balance and very hard to move within the company if you’re not willing to move around." (in 365 reviews)
- 5.025 Sept 2023HostessFormer Employee
Pros
nice colleagues and chill working envuronment
Cons
the staff food simple not very yummy
- 4.09 Aug 2023DirectorCurrent Employee, more than 5 yearsHong Kong
Pros
The company emphasize on supporting spirit
Cons
Pay scale lower than other industry
- 5.027 Jun 2023VP FinanceFormer Employee
Pros
People focus and result focus
Cons
Too big and hard to change
- 4.07 Jun 2023Sales CoordinatorFormer EmployeeHong Kong
Pros
Great hotel discounts. Great colleagues and supervisors always willing to help
Cons
Workload during peak season can be stressful
- 4.010 May 2023Vice PresidentFormer EmployeeHong Kong
Pros
Have a very diverse workforce
Cons
Too many meetings with too many people
- 5.024 Apr 2023Management TraineeFormer EmployeeHong Kong
Pros
Long hours standing while waiting
Cons
As a foreign it is not easy + Cantonese
- 3.05 Apr 2023Accounting ManagerFormer Employee, more than 1 yearHong Kong
Pros
Good coffee machine Employee discount
Cons
Lack of promotion opportunity The director of my team is not helpful
- 4.023 Mar 2023Reservations AgentFormer Employee, more than 1 yearHong Kong
Pros
Good benefits, A lot of trainings.
Cons
Long working hours, no overtime pay
- 5.030 Jan 2023DirectorCurrent Employee, more than 10 yearsHong Kong
Pros
Excellent company to work for, cares for employees, leaders are visionary yet approachable and show great empathy to employees
Cons
Compensation and benefits are not at par
- 4.026 Jan 2023Sales AssociateCurrent Employee
Pros
Good company with good benefit
Cons
Long working hour no OT bonus
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Marriott International Reviews FAQs
Marriott International has an overall rating of 4.1 out of 5, based on over 17,510 reviews left anonymously by employees. 77% of employees would recommend working at Marriott International to a friend and 69% have a positive outlook for the business. This rating has been stable over the past 12 months.
77% of Marriott International employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Marriott International 3.5 out of 5 for work life balance, 4.0 for culture and values and 4.0 for career opportunities.
