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Marriott International

Engaged employer

Just a number - Customer Service Marriott International Employee Review

2.0
19 Jul 2011
Recommend
CEO approval
Business outlook

Pros

Flexible schedules - because they are open 24/7 Paid vacation Easy to switch schedules with other people. Some recognition of achievements.

Cons

Oppurtunity for advancement is a sham; the next level up was such a small pay increase and I would have lost my sales bonus - so the promotion ends up being a pay decrease. Company does not give you proper tools to do the job - if you like to pass the buck, this is the place for you. You will be on the night shift for a long time, years - permenant changes in schedule are impossible.

Explore other reviews about Marriott International

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Summer Intern Business Challenge! Lots of fun. Lots of chats, career development and office opportunities! Talented people.

Cons

Work didn't feel that meaningful to the company as a whole.

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great team environment with opportunities to learn hotel operations. The work is generally independent, management trusts employees to handle responsibilities, and the employee travel discounts are an excellent benefit.

Cons

Overnight shifts can be challenging, staffing can occasionally be limited, and balancing guest service with audit responsibilities during busy nights can become stressful.

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