Worst job I’ve ever had - Sales Associate Macy's Employee Review

1.0
17 Nov 2021
Recommend
CEO approval
Business outlook

Pros

Pretty much no supervision, up to you if you wanted to get any work done. Many sales people would just wander the store/hide out.

Cons

Their “commission” tactic should be illegal, not sure if they still scam staff the way they did when I worked there? They paid a base minimum wage that they claimed was way more with sales commission. 1% of sales I rung up went towards commission BUT I had to cover my full hourly wages first with that 1% before I’d get extra $. Any items from other departments did not count towards my % as well as items from my department rung up elsewhere did not count. They also CHARGE INTEREST on deficits if you don’t cover your hourly pay, you WILL NEVER see a dime of commission! The manager showed me fake spreadsheets totally misleading me about this when I was hired, was confirmed by coworkers I asked. Would have to ring up over $7k in products to cover a single shifts base pay, if I rang up $5k it was a very busy day, most days would be around $1500. The rare moments I did see managers they’d tell me to go work in other departments or assist merchandise crews which meant I would get no credit towards my deficit. Had to decide whether to disobey them or put myself in more debt. Some staff in my department had deficits over $20k, it was a joke to them, I was offended by the whole concept. Was by far the worst job I’ve ever had. I pity anyone who works there and find it satisfying to see how many stores have shut down since I quit. I left after 1 month.

Explore other reviews about Macy's

5.0
13 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Care about employees, opportunities for growth, flexible to individual needs, supportive environment

Cons

Could get paid more for the amount of work

avatar
Macy's Response
4mo
We're delighted to hear that you've had a great experience in the work environment as an Executive Assistant. Your experience is important to us, and we appreciate you for sharing!
2.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

avatar
Macy's Response
1mo
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
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