Macy's Sales Associate reviews

3.2

49% would recommend to a friend

(5,643 total reviews)
avatar

Tony Spring

65% approve of CEO

37% positive business outlook

Sales Associate employees have rated Macy's with 3.2 out of 5 stars, based on 5,643 company reviews on Glassdoor. This indicates that most Sales Associate professionals have a good working experience there. Macy's is rated in line with the average (within 1 standard deviation) by Sales Associate professionals compared to other employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

6K reviews
5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Worked autonomously except for peak sales

Cons

On your feet for hours

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Macy's Response
1d
We appreciate you sharing your feedback with us. Thank you for your review!
4.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Employees discount can be used in addition to all other current discounts and promotions. Weekly pay & yearly bonus if you meet or exceed sales goal.

Cons

Hourly pay should be increased or should have a monthly incentive program for reaching sales goal. A commission would be even better!

avatar
Macy's Response
2d
Thank you for sharing your experience as a Sales Associate with us!
Viewing 1 - 3 of 5,643 Reviews

Glassdoor has 32,657 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.