Would not recommend to other midlevels - Nurse Practitioner Loyal Source Employee Review

1.0
8 Oct 2025
Recommend
CEO approval
Business outlook

Pros

water dispenser for the office

Cons

unreasonable workload. Scheduling is 15mins per DBQ and 15 mins per MO, not enough admin time for record reviews which makes for low quality exams for vets. They schedule you as much vets as they can, meanwhile their QA team is clueless and will return most submissions requiring additional time to address issues. The ones that do get through QA occasionally comes back as reworks. Teams meetings and trainings are piled on top of that with no additional admin time to account for it. You end up working more than 40 hours. They care about numbers for productivity ironically can't address the high turnover rate for examiners. Examiners had to file for OT back when they were on hourly to finish work, but they recently switched all full time examiners to salary with a $24000 cut with a commission based structure and called it an "incentive" program. The current commission based standards require more work but for less pay. Bonus check comes at the end of the month. No shows hurt productivity scores so they schedule you more vets. The current advertised pay ranges are technically untrue because its impossible to get to those ranges without doing an unrealistic amount of DBQs. Benefits are not good either. NO paid CME, no 401k match. Health insurance premiums are costly. Very upper management centered company as seen in frequent promotions and changes in leadership although the examiners are doing all the work.

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Loyal Source Response
7mo
Thank you for taking the time to share your feedback. Loyal Source is sorry to hear that your experience didn’t meet expectations. We understand the concerns raised around workload, compensation structure, and administrative support. These are important issues, and we’re actively working to enhance examiner support, streamline processes, and ensure fair compensation. Your insights help us identify areas for improvement, and we appreciate your dedication to serving veterans.

Explore other reviews about Loyal Source

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Having been with Loyal Source for nearly 11 years, I can confidently say this company provides real opportunity for growth and long-term career development. I started as a government healthcare recruiter and was able to evolve into sales, account management, and now manage a sales team. There’s a clear path for anyone willing to put in the work and take ownership of their career. Loyal Source has also played a major role in my personal growth. While working here, I earned my bachelor’s degree and hit several real-life milestones along the way. The opportunities provided have allowed me to travel and experience things I never thought would be possible, while still building a strong, sustainable career. The company does a great job of recognizing and rewarding performance. Earlier this year, I was honored to receive the Strategic Sales Award, which reflects the leadership team’s commitment to acknowledging impact and results. One of the biggest differentiators is the autonomy. You’re trusted to run your team, build something of your own, and think strategically. That level of ownership pushes you to grow both professionally and personally. The culture is more than just a company, it really does feel like a family. People genuinely support each other, and long-term relationships are built across teams. If you’re driven and looking for a place where you can grow, be challenged, and create real opportunity for yourself, Loyal Source gives you that platform. Excited to see what we accomplish in the years ahead!

Cons

There’s a bit of a learning curve early on as you get familiar with the company’s strategic approach and different business lines. With time and consistency, it all starts to click and sets you up well for long-term success.

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Loyal Source Response
4d
Thank you for taking the time to share such a detailed review. We appreciate your 11 years of dedication and the impact you’ve made throughout your career with Loyal Source. It’s incredibly rewarding to hear how your journey, from recruiting to BD leadership, has been supported by opportunities for growth, autonomy, and professional development. We’re also proud to have played a part in your personal milestones and achievements along the way. We’re especially glad to hear your experience with our culture and team support has been meaningful. Building strong relationships and empowering our employees to take ownership of their success are core to who we are. We also appreciate your honesty regarding the initial learning curve. As you noted, while it can take time to navigate the breadth of our business, we’re continually working to improve onboarding and support to help new team members get up to speed more quickly. Thank you again for your continued commitment and leadership—we’re excited to see what you accomplish in the years ahead.
1.0
21 Mar 2026
Recommend
CEO approval
Business outlook

Pros

They have remote and hybrid jobs. Most of the employees are very competent and supportive of each other.

Cons

This is a terrible company. They treat psychologists like children and consider us a disposable commodity.. the turnover in psychologists is about 40% over a 6 month period. The "incentive system" is a joke. The initial training is terrible. Mgt. changes rules and procedures almost weekly. They refuse to provide a phone number for HR. Management style is authoritarian "Mt way or the highway". They discourage any complaints. They discourage us from talking to each other outside of the company channels where they can monitor what is said. Many of us do not trust what mgt says because their actions don't match their words and they are punitive toward any criticism. They hand down edicts without any awareness of the effects on those that actually do the work. PTO and leave policies are very restrictive. Many of us have to work way more than 40 hours/ week just to keep up. The base pay is terrible and there is pressure to do more without more money. The ads and recruiters lie about the pay and benefits and I dont know if that is intentional or not. You can only contact HR by email and it takes days to get a response. Managers term is "I'll look into that and get back to you" but they never do so. Get the picture? Don't belie fee what they tell you and don't work here. Oh and BTW, the positive reviews here are most likely written by corporate staff to counteract honest reviews like this.

3
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Loyal Source Response
2mo
Thank you for sharing your honest feedback. We recognize that workplace experiences may vary and appreciate the opportunity to understand different perspectives. As a regulated organization, certain operational expectations, clinical programs, and internal processes evolve over time to remain compliant and effective. These changes reflect our commitment to refining policies and procedures, and we strive to communicate updates as clearly and proactively as possible. We value authentic feedback and do not condone unauthentic reviews, nor do we discourage employees from raising concerns or impose consequences for doing so. Feedback such as this is shared with leadership and reviewed to support continuous improvement. We thank you again your review.
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