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      Loyal Source

      Engaged employer

      Loyal Source Reviews

      3.1

      51% would recommend to a friend

      (393 total reviews)

      Brian Moore

      47% approve of CEO

      51% positive business outlook

      Ratings by category

      3.6

      Diversity and inclusion

      3.1

      Culture and values

      3.0

      Work/Life balance

      2.8

      Senior management

      2.8

      Career opportunities

      2.7

      Compensation and benefits

      Loyal Source has an employee rating of 3.1 out of 5 stars, based on 393 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Loyal Source employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      393 reviews
      3.0
      5 May 2026

      Flexible schedule, but workload can be overwhelming

      Clinical psychologist
      Recommend
      CEO approval
      Business outlook

      Pros

      flexible schedule and friendly coworkers

      Cons

      huge workload and unrealistic expectations

      avatar
      Loyal Source Response
      4w
      Thank you for your feedback! We’re glad you value the flexibility and strong team environment, as these are important to us. We recognize that workload and expectations can be demanding at times, and we truly appreciate your efforts in helping us make an impact. Your perspective helps us better understand the overall team experience, and we’re always working to learn and improve. We appreciate your time with us and wish you all the best.
      1.0
      4 May 2026

      Only if you’re desperate

      Provider liaison
      Recommend
      CEO approval
      Business outlook

      Pros

      This place is desperate to hire so if you need health insurance or have no other options it’s a corporate job that is a good place to start so you know what you don’t want in a future employer. It’s really good at helping you find out what kind of behavior and operational failures you’ll be willing to tolerate. They do a lot of community activism which is great but it doesn’t mean the job is any more tolerable. They’ll spend thousands on a “wellness day” for gift cards raffles and b12 shots, but you’re lucky to get a desk or chair that isn’t falling apart, and they don’t provide keyboards so have fun typing on your itty bitty laptop.

      Cons

      Everything. Seriously. As much as they like to pretend like it’s a big family their turnover is insane. At the beginning of the company they grew really fast meaning everyone was promoted to areas they know nothing about with zero management or leadership skills. Since all of them have this big ego no one holds each other accountable so failures get swept under the rug at best or most commonly blamed on the team that supports them. Every manager complains about other teams so there’s an undercurrent of animosity towards each other that they leverage for their competitive team bonding stuff which is mostly athletic based. All of the leaders are complacent with the problems and most of them have no idea what the actual experience for a provider or veteran is like with their services. They are not working managers. Gossip and politics are hugely influential here, and management will be stricter with rules etc if they decide they don’t like you. You can find some truly wonderful kind-hearted people but the environment will find a way to make you choose between your friendships, your morals, and your paycheck.

      avatar
      Loyal Source Response
      4w
      We’re sorry to hear about your experience and the frustrations you’ve described. We take concerns around leadership, workplace environment, and employee experience very seriously. While we recognize that individual experiences can vary across teams, the themes you’ve raised, particularly around communication, accountability, and resources, are important and have been escalated to leadership for review. We remain committed to fostering a professional, respectful workplace and ensuring our teams have the support, tools, and leadership needed to succeed. We regret to hear that your concerns did not reach resolution during your time with us. We maintain an open-door policy and encourage team members to connect with HR, as these channels are in place to help address and resolve concerns. We appreciate you sharing your experience, as it helps inform our continued efforts to improve.
      1.0
      30 Apr 2026

      Terrible, terrible place to work.

      Psychologist
      Recommend
      CEO approval
      Business outlook

      Pros

      None that I could perceive.

      Cons

      They sent me a work laptop that was not functioning. I spent hours on the phone with IT and the laptop was still not working properly. The computer screen would suddenly shrink and all I could see was the source code running in the background. I had work on the training on my personal laptop. If you tell them something they dont want to hear, they don’t respond or they lie. A terrible, terrible place to work.

      avatar
      Loyal Source Response
      4w
      Thank you for sharing your experience. We understand how frustrating technical issues can be, especially early on, and we’re sorry for the disruption you encountered. Our IT team is available to support employees and replace equipment when needed. We also want to clarify that Loyal Source does not require employees to leave reviews; we simply encourage open feedback so we can continue improving. We appreciate your feedback and wish you the best moving forward.
      Viewing 1 - 3 of 393 Reviews
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      ReviewsLoyal Source reviews

      Glassdoor has 515 Loyal Source reviews submitted anonymously by Loyal Source employees. Read employee reviews and ratings on Glassdoor to decide if Loyal Source is right for you.