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Lowe's Home Improvement

Engaged employer

Changes in tech leadership causing mass exodus - Senior Software Engineer Lowe's Home Improvement Employee Review

2.0
30 Sept 2021
Recommend
CEO approval
Business outlook

Pros

They paid higher than scale, and had good benefits. (They pay more because people quit a lot and they can't keep the good ones.)

Cons

The new leadership on the tech side has changed the culture from that of fail fast fix fast, to "who is responsible" and a blame game. Engineers are now afraid to admit fault and end up pointing the finger. Middle management care more about how they look to their bosses than unblockong those they are leading. Gone are the days of "servant leadership" at Lowe's, Now management holds a whip and expects results that are unreasonable and chastise individuals publicly. There is a clear cast system being incorporated into the Lowe's culture too. People focus on impressing their bosses and deflecting blame, not doing their jobs. Many highly skilled engineers and architects on the tech side are quitting. New hires are leaving after less than six months. Employees who have been with the company for years are leaving hundreds of thousands in RSU just to walk away. That is a sign of poor corporate and VP-level management.

Explore other reviews about Lowe's Home Improvement

5.0
24 Jan 2026
Recommend
CEO approval
Business outlook

Pros

good pay and training for heavy equipment is provided

Cons

boring and slow in the evening

4.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Some amazing customers and coworkers. Tasks and systems were easy to learn. Sometimes you get lucky and have amazing ASMs and SMs. It's easy to get a good survey when you treat customers like friends, be honest about what you do and don't know, and work to learn what you don't. That goes a long way with customers. I personally truly loved my job and loved spending as much time as I could at work.

Cons

Once you are on someones S*** List they will make it possible to get rid of you. Management only follows policy when it benefits them. Some people get promoted when they have no business working in retail as a leader. The A/C in the store I worked in was always broken during the summer, which made it miserable to work. Some customers are entitled due to they way management will kiss their butts to keep from losing a sale or getting a bad review. Management will make a paper trail to write you up if you mess up or are struggling instead of helping you better yourself. Management does not care about employees' work-life balance. Management does not care if their employees are struggling with personal issues like car troubles, health issues, financial issues, etc. Management will get rid of great employees but keep people who don't pull their weight. Once I hit burnout, instead of helping me, I was punished by my managers. In turn making me hate a job I truly loved.

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