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Lowe's Home Improvement

Engaged employer

Lack of staffing/ support makes working at Lowes harder than necessary. - Retail Store Manager Lowe's Home Improvement Employee Review

1.0
26 Mar 2021
Recommend
CEO approval
Business outlook

Pros

Decent pay if you are full time.

Cons

My experience in the 2 plus years at Lowes: Our store is chronically understaffed, meaning I work much harder than necessary to achieve my goals. I have my own department to supervise and I'm lucky if I spend 50% of my time working it- the rest of the day is spent supporting other departments and helping customers. My own department is understaffed- I often work alone for a team that requires at least 2 people in order to function. This results in balls getting dropped, unhappy customers, and spending time correcting mistakes that could have been avoided entirely if the proper support systems (staffing and training) were in place. If you are a slacker who just wants to clock in, shuffle around til your shift is over, you might be fine here. If you are motivated and forward thinking, expect to be frustrated and flabbergasted with Lowe's systems and priorities. It's a retail job, not splitting the atom- there's no excuse for it being this difficult.

Explore other reviews about Lowe's Home Improvement

5.0
5 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great learning opportunities Decent Pay for this economy; although 5-10 years ago would’ve been as they say: high on the hog. Hard work breeds good character Acquire many skills and knowledge in a vast multifaceted environment. Health benefits and vision are pretty good I love job.

Cons

Pay needs to be higher Culture can feel like an elitist environment Rewards aren’t based on merit unfortunately Employee discount is only 10%…. Not enough staff anytime of the year. Corporate greed amongst the executives, the gears ⚙️ don’t turn without the cogs ⚙️.

4.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Some amazing customers and coworkers. Tasks and systems were easy to learn. Sometimes you get lucky and have amazing ASMs and SMs. It's easy to get a good survey when you treat customers like friends, be honest about what you do and don't know, and work to learn what you don't. That goes a long way with customers. I personally truly loved my job and loved spending as much time as I could at work.

Cons

Once you are on someones S*** List they will make it possible to get rid of you. Management only follows policy when it benefits them. Some people get promoted when they have no business working in retail as a leader. The A/C in the store I worked in was always broken during the summer, which made it miserable to work. Some customers are entitled due to they way management will kiss their butts to keep from losing a sale or getting a bad review. Management will make a paper trail to write you up if you mess up or are struggling instead of helping you better yourself. Management does not care about employees' work-life balance. Management does not care if their employees are struggling with personal issues like car troubles, health issues, financial issues, etc. Management will get rid of great employees but keep people who don't pull their weight. Once I hit burnout, instead of helping me, I was punished by my managers. In turn making me hate a job I truly loved.

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