3.0
10 Jul 2025
Former employee, more than 5 years
Washington, DC
Recommend
CEO approval
Business outlook
Pros
You’ll gain technical experience fast due to the chaos. Good stepping stone if you’re brand new to IT. Some coworkers are genuinely helpful and empathetic.
Cons
Incredibly low pay for the level of responsibility Constant angry callers about issues we don't manage Unrealistic performance expectations despite lack of tools or training High burnout, no support, zero career growth Management is either absent or indifferent to frontline issues