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      LegalZoom

      Engaged employer

      LegalZoom reviews

      Horrible Management - Customer Service Representative LegalZoom Employee Review

      1.0
      30 Apr 2015
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Free food. Thats is it. nothing good about this place. Its more of the management than it is the company.

      Cons

      i thought the company was cool at first but soon came to realize, the managers flirt around instead of working. Not as professional as they claim to be. Also, if you are not best buddies with them, don't even think about moving up. They make everything sound great but soon you will realize why they have a high turn over rate. Do not go to this company if you think you have some worth to your knowledge. This place is a circus.

      Explore other reviews about LegalZoom

      5.0
      30 May 2026
      Staff software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Work life balance is actually great. The people you work with are smart and generally fun to work with

      Cons

      Roadmap is very disorganized, you kind of have to assume you will work on any random project each day

      avatar
      LegalZoom Response
      2w
      Thank you for your review and for sharing your experience. We're glad to hear you've found a strong work-life balance and enjoy working alongside talented colleagues. We appreciate your feedback regarding prioritization and planning, and we're always looking for ways to improve how we communicate and execute on our roadmap. Thank you, again.
      3.0
      13 Jun 2026
      Assistant manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits and good culture

      Cons

      Very AI focused with constant fear of layoffs by employees (based on my experience). Pay isn’t great, especially given the current cost of living. Poor communication and planning regarding updates and project rollouts.

      avatar
      LegalZoom Response
      2w
      Thanks for the review, and we appreciate your feedback. As we continue to evolve and invest in new technologies, we remain focused on supporting our employees and creating opportunities for them to have an even greater impact. We also recognize the importance of clear communication and value feedback that helps us improve the employee experience. Thank you for sharing your perspective.
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