Does LegalZoom pay their employees well?

According to anonymously submitted Glassdoor reviews, LegalZoom employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at LegalZoom. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at LegalZoom?

71% of LegalZoom employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LegalZoom 4.0 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at LegalZoom?

Sales (43) , Sales Specialist (38) , Customer Service Representative (22) , Software Engineer (21) , Sales Representative (18) , Manager (17) , Senior Software Engineer (15) , Sales Associate (14) , Tax Associate (12) , Director (11) , Senior Tax Associate (11) , Document Specialist (10) , Product Manager (9) , Retention Specialist (9) , Staff Software Engineer (9)

What are the pros of working at LegalZoom according to real employee reviews?

"Great benefits and WLB." ((in 115 reviews)); "The people here are great and are like family" ((in 90 reviews)); "My team was great and I miss working with many of the folks in different departments." ((in 22 reviews)); "Work/life balance is good and WFH is allowed occasionally" ((in 20 reviews)); "Being able to work from home full time, with no expectation to go into any office at all is amazing." ((in 15 reviews))

What are the cons of working at LegalZoom according to real employee reviews?

"Previous leadership must be sick at how the new leadership has destroyed what was once a great company." ((in 42 reviews)); "The product managers haven’t been creative enough to come up with a good solution because they aren’t creative." ((in 28 reviews)); "Poor communication and planning regarding updates and project rollouts." ((in 11 reviews)); "Businesses change but this was during the 6 weeks of training before hitting the floor so it threw everyone off." ((in 10 reviews)); "Favoritism is a big deal here." ((in 9 reviews))

What are employees saying about LegalZoom redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LegalZoom redundancy and their outlook for job security at LegalZoom in 2026.

LegalZoom Reviews

4.0

71% would recommend to a friend

(914 total reviews)

Jeff Stibel

79% approve of CEO

68% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (914 reviews)

LegalZoom has an employee rating of 4.0 out of 5 stars, based on 914 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LegalZoom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

914 reviews

4.0

18 Jun 2026

Great benefits and kind people amid heavy workload

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Amazing benefits, kind people, thorough training

Cons

Heavy workload, minimal support, annual large layoffs

LegalZoom Response

1w

Thank you for sharing your feedback. We're glad to hear you valued our benefits, training, and our Zoomers who make LegalZoom a special place to work. We understand the importance of balancing ambitious goals with the support employees need to succeed, and we appreciate feedback that helps us identify opportunities for improvement. Thank you for taking the time to share your experience.

2.0

13 Jun 2026

Catered lunches can't offset chaotic changes and low pay

Customer support

Recommend

CEO approval

Business outlook

Pros

Catered lunch & snacks are a nice. It helps ease the burden of the insanely low pay.

Cons

There’s being an agile company with strategic change for growth and then there’s this company with frequent and chaotic change just to chase a buck.

LegalZoom Response

1w

Thank you for taking the time to share your feedback. We appreciate hearing directly from employees about what's working well and where we can improve. As we continue to evolve our business, we recognize that change can sometimes feel challenging, and we're focused on improving communication, clarity, and support for our teams during periods of growth and transformation. We also regularly review employee feedback on many topics and the overall employee experience to help inform our decisions. We appreciate your candid perspective.

3.0

13 Jun 2026

Good culture and benefits, but job security concerns

Assistant manager

Recommend

CEO approval

Business outlook

Pros

Good benefits and good culture

Cons

Very AI focused with constant fear of layoffs by employees (based on my experience). Pay isn’t great, especially given the current cost of living. Poor communication and planning regarding updates and project rollouts.

LegalZoom Response

1w

Thanks for the review, and we appreciate your feedback. As we continue to evolve and invest in new technologies, we remain focused on supporting our employees and creating opportunities for them to have an even greater impact. We also recognize the importance of clear communication and value feedback that helps us improve the employee experience. Thank you for sharing your perspective.

Viewing 1 - 3 of 914 Reviews

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US$124K - US$140K /yr

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Assistant Manager - Business Managers

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LegalZoom

LegalZoom Reviews

Company ratings over time

Reviews by job title

Great benefits and kind people amid heavy workload

Catered lunches can't offset chaotic changes and low pay

Good culture and benefits, but job security concerns

Top companies for "Compensation and Benefits" near you

Jobs at LegalZoom