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      LegalZoom

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      LegalZoom reviews

      Sweatshop - Legal Document Preparation Specialist LegalZoom Employee Review

      1.0
      23 May 2014
      Legal document preparation specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great health insurance. It seemed like some people enjoyed working here in the customer service roles. Bagels on Fridays and birthday cake once a month.

      Cons

      Extremely rigid organization, treat people like robots. When there is a sophisticated enough computer program to perform the function they won't need humans anymore. All I did was fill out forms based on information that clients filled out online. Terrible supervisor, unrealistic demands. We were not allowed to talk to one another. It felt like a prison. I made $12/hour. Hours: 9am-6pm, Mon-Fri.

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      5.0
      30 May 2026
      Staff software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Work life balance is actually great. The people you work with are smart and generally fun to work with

      Cons

      Roadmap is very disorganized, you kind of have to assume you will work on any random project each day

      avatar
      LegalZoom Response
      12h
      Thank you for your review and for sharing your experience. We're glad to hear you've found a strong work-life balance and enjoy working alongside talented colleagues. We appreciate your feedback regarding prioritization and planning, and we're always looking for ways to improve how we communicate and execute on our roadmap. Thank you, again.
      3.0
      13 Jun 2026
      Assistant manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits and good culture

      Cons

      Very AI focused with constant fear of layoffs by employees (based on my experience). Pay isn’t great, especially given the current cost of living. Poor communication and planning regarding updates and project rollouts.

      avatar
      LegalZoom Response
      12h
      Thanks for the review, and we appreciate your feedback. As we continue to evolve and invest in new technologies, we remain focused on supporting our employees and creating opportunities for them to have an even greater impact. We also recognize the importance of clear communication and value feedback that helps us improve the employee experience. Thank you for sharing your perspective.
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