Shameful and passively aggresive to the point of being a hostile environment - Sales LegalZoom Employee Review

1.0
17 Sept 2013
Recommend
CEO approval
Business outlook

Pros

I have nothing good to say about my experience at legalzoom. I hate being one of these people, but read my other reviews of employers if you don't believe I'm biased in being so negative.

Cons

Everything bad that you hear about corporations exist here. I experienced management who is full of people who say you can trust them then sabotage you, management that literally does not know what the products are (ask different managers about intellectual properties and see how man different answers you get), no clear direction on whether legalzoom is a business start up or document processing center, and you may as well try to get a job in Washington DC by all the politics you will have to play here. Management does not listen to subordinates, they make all the rules. So if you have a problem, don't tell anyone, you will start to feel ostracized and eventually you will be in a small room having to explain your behavior when you are only trying to help. I thought it was strange that all the entry level employees had more tenure than management. Because of this, there is a huge problem with morale and people leaving for better opportunities. They kept hinting that when my training class hit the floor, we would be some of the more tenured people on the floor, which I didn't think too much about, but now I see why. I noticed the red flags, seriously tried to play their game, but failed. I was employed at legalzoom from 8-12-13 to 9-16-13, and was let go by my contractor calling me on the phone at 8:30 at night saying they don't want me back with no explanation. She was more confused by that than I was and even asked me what I did wrong. I overheard her saying that I was not the only one who was let go in this fashion either, so I hope my other training buddies are doing well.

Explore other reviews about LegalZoom

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is actually great. The people you work with are smart and generally fun to work with

Cons

Roadmap is very disorganized, you kind of have to assume you will work on any random project each day

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LegalZoom Response
6d
Thank you for your review and for sharing your experience. We're glad to hear you've found a strong work-life balance and enjoy working alongside talented colleagues. We appreciate your feedback regarding prioritization and planning, and we're always looking for ways to improve how we communicate and execute on our roadmap. Thank you, again.
3.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits and good culture

Cons

Very AI focused with constant fear of layoffs by employees (based on my experience). Pay isn’t great, especially given the current cost of living. Poor communication and planning regarding updates and project rollouts.

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LegalZoom Response
6d
Thanks for the review, and we appreciate your feedback. As we continue to evolve and invest in new technologies, we remain focused on supporting our employees and creating opportunities for them to have an even greater impact. We also recognize the importance of clear communication and value feedback that helps us improve the employee experience. Thank you for sharing your perspective.
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