Management - Management LegalZoom Employee Review

1.0
1 Jul 2019
Recommend
CEO approval
Business outlook

Pros

Good people, great products and services and excellent benefits.

Cons

Sales and Account Management are ruled by a small group of close knit incompetent “leaders”. Having a seat at the table or any influence at all are wholly dependent on whether or not you’re friends with this group. For years I witnessed unwarranted and undeserved promotions and decisions based on personal relationships vs. what would be best for the business. The only woman promoted to a more senior position in leadership is married to a man who is also in contact center leadership. Nepotism, cronyism and sexism go unchecked and data is manipulated to ensure that this group retains control. The environment is extremely toxic and incredibly demoralizing. LegalZoom offers best in class products and services and their employees and shareholders deserve better than this self serving and inadequate leadership group.

Explore other reviews about LegalZoom

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is actually great. The people you work with are smart and generally fun to work with

Cons

Roadmap is very disorganized, you kind of have to assume you will work on any random project each day

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LegalZoom Response
6d
Thank you for your review and for sharing your experience. We're glad to hear you've found a strong work-life balance and enjoy working alongside talented colleagues. We appreciate your feedback regarding prioritization and planning, and we're always looking for ways to improve how we communicate and execute on our roadmap. Thank you, again.
3.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits and good culture

Cons

Very AI focused with constant fear of layoffs by employees (based on my experience). Pay isn’t great, especially given the current cost of living. Poor communication and planning regarding updates and project rollouts.

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LegalZoom Response
6d
Thanks for the review, and we appreciate your feedback. As we continue to evolve and invest in new technologies, we remain focused on supporting our employees and creating opportunities for them to have an even greater impact. We also recognize the importance of clear communication and value feedback that helps us improve the employee experience. Thank you for sharing your perspective.
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