Good people but not much loyalty - Anonymous employee LegalZoom Employee Review

1.0
20 Jun 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

My team was great and I miss working with many of the folks in different departments. My boss was an intelligent and admirable guy, and through him, I learned a lot about the business. There are some very talented and genuinely nice people spread throughout the company who are willing to help you if you ask. I enjoyed going to work everyday, and I was proud of what the company was trying to do in the legal industry. Like any corporate entity, there are brilliant minds, miserable jerks, and sea of faces you'll never meet. If you're lucky to work for one of the good managers, they'll help guide you through it. The compensation and benefits were ample and HR was always easy to work with if any issues arose.

Cons

Similar to another post on this site, I was also laid off without warning earlier this year, hence the low rating. Admittedly, I too bought into the "people matter" mantra so I was blindsided by the unexpected betrayal of my loyalty. This was the place I felt was least likely to leave me twisting in the wind. But, such is corporate life. Obviously, being laid off leaves a bitter taste in my mouth, so I cannot recommend working at Legalzoom specifically because their leadership isn't trustworthy. I will never know if what I was told was the truth or just another executive talking point, so work there at your own peril. At the very least, you'll get some good experience and meet some great people.

Explore other reviews about LegalZoom

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is actually great. The people you work with are smart and generally fun to work with

Cons

Roadmap is very disorganized, you kind of have to assume you will work on any random project each day

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LegalZoom Response
5d
Thank you for your review and for sharing your experience. We're glad to hear you've found a strong work-life balance and enjoy working alongside talented colleagues. We appreciate your feedback regarding prioritization and planning, and we're always looking for ways to improve how we communicate and execute on our roadmap. Thank you, again.
3.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits and good culture

Cons

Very AI focused with constant fear of layoffs by employees (based on my experience). Pay isn’t great, especially given the current cost of living. Poor communication and planning regarding updates and project rollouts.

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LegalZoom Response
5d
Thanks for the review, and we appreciate your feedback. As we continue to evolve and invest in new technologies, we remain focused on supporting our employees and creating opportunities for them to have an even greater impact. We also recognize the importance of clear communication and value feedback that helps us improve the employee experience. Thank you for sharing your perspective.
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