Don't do it! Save yourself headache and heartache! - Anonymous employee LegalZoom Employee Review

1.0
25 Mar 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free milk and the occasional times they feed you for mandatory OT.

Cons

Management is terrible! Favoritism to the extreme. It's impossible to get promoted unless you're in with the top dogs of management. Plan on being stuck in the same stale position unless you're kissing someones butt. While I was employed, I watched numerous people get promoted without applying for the promotion, who weren't fit for the positions, but they were great butt kissers. Their management are great at doing drugs, but bad at leading their teams. Management even offered me drugs, and I'm not talking marijuana! Complaints were issued to HR, and HR just dismissed them. They want their employees to do all jobs (sales, retention, customer service) at one time, yet they get paid only to do one. Customer service gets paid bare minimum and has to do all jobs, whereas sales has one job, and gets paid more PLUS commission. Like I said.. STAY AWAY! Your work will not be appreciated! If you like being walked over and just another number, be my guest, apply! Oh and the benefits, suck.

Explore other reviews about LegalZoom

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is actually great. The people you work with are smart and generally fun to work with

Cons

Roadmap is very disorganized, you kind of have to assume you will work on any random project each day

avatar
LegalZoom Response
6d
Thank you for your review and for sharing your experience. We're glad to hear you've found a strong work-life balance and enjoy working alongside talented colleagues. We appreciate your feedback regarding prioritization and planning, and we're always looking for ways to improve how we communicate and execute on our roadmap. Thank you, again.
2.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Catered lunch & snacks are a nice. It helps ease the burden of the insanely low pay.

Cons

There’s being an agile company with strategic change for growth and then there’s this company with frequent and chaotic change just to chase a buck.

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LegalZoom Response
6d
Thank you for taking the time to share your feedback. We appreciate hearing directly from employees about what's working well and where we can improve. As we continue to evolve our business, we recognize that change can sometimes feel challenging, and we're focused on improving communication, clarity, and support for our teams during periods of growth and transformation. We also regularly review employee feedback on many topics and the overall employee experience to help inform our decisions. We appreciate your candid perspective.
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