Technology Lacks - QA Engineer LegalZoom Employee Review

1.0
31 Oct 2018
Recommend
CEO approval
Business outlook

Pros

Great place to work if you love toxic environments, incompetent leadership, dislike salary increases/promotions, enjoy a Tech group that lacks diversity and micromanages you.

Cons

Turnover is very high in the Technology group and the clueless Company Leaders, who are always bickering with each other, do not care because the company is very profitable. Tech’s vision is non existent and command and control exists like it’s a third world country. Tech has an old school style and still believes in delivering software with waterfall methodologies. What? The top down culture is about throwing others under the bus, giving people an enormous workload and then attack them about not getting their work done. As a result, delivery services enforces a very toxic culture and people, in masses, are leaving on a weekly basis. Wake up Legalzoom. Turnover is very costly - lost tribal knowledge + heavy replacement costs. Just look at how long it’s taken to fill the positions in Tech. The same positions have been open for months and months. Employees, past and present, bring up their concerns about the way they are treated by Tech to HR but let’s remember HR is paid by LegalZoom so they are reduced to being note takers of complaints, which end up “filed” away, aka trash bin.

Explore other reviews about LegalZoom

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is actually great. The people you work with are smart and generally fun to work with

Cons

Roadmap is very disorganized, you kind of have to assume you will work on any random project each day

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LegalZoom Response
5d
Thank you for your review and for sharing your experience. We're glad to hear you've found a strong work-life balance and enjoy working alongside talented colleagues. We appreciate your feedback regarding prioritization and planning, and we're always looking for ways to improve how we communicate and execute on our roadmap. Thank you, again.
3.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits and good culture

Cons

Very AI focused with constant fear of layoffs by employees (based on my experience). Pay isn’t great, especially given the current cost of living. Poor communication and planning regarding updates and project rollouts.

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LegalZoom Response
5d
Thanks for the review, and we appreciate your feedback. As we continue to evolve and invest in new technologies, we remain focused on supporting our employees and creating opportunities for them to have an even greater impact. We also recognize the importance of clear communication and value feedback that helps us improve the employee experience. Thank you for sharing your perspective.
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