Opportunity to grow with the company - Software Engineer KinderSystems Employee Review

5.0
22 Dec 2020
Recommend
CEO approval
Business outlook

Pros

-Work with a variety of technologies -Hours are flexible -No micromanagement -Co-workers are enjoyable to work with -Management listens if you have a suggestion or opinion on something -Company has a history of promoting from within before looking outside -Truly a family type atmosphere, you're not just a number, and the CEO will get to know you personally. The development team is small which allows us to work on on many aspects of our applications and provides opportunities to learn something new on a daily basis. This has an added benefit of seeing the impact your work has on the growth of the company. The management team is knowledgeable and has a large combined years of experience which makes it easy to work for. I originally got into software to work in the gaming industry but had no professional experience. Controltec took a chance on me allowed me to get my feet wet and due to the work environment and great leadership, along with the other factors I've already stated, I have no plans on leaving any time soon.

Cons

Have to get nitpicky for true cons but I want to provide a balanced review: -I've heard previous employees that have worked at other software companies complain at the lack of amenities like free food or drinks. I've never had this at any other job I've worked for so this is not a problem for me. -Traffic is a terrible to and from work if commuting outside of Escondido, though is not a current issue now that everyone is working remotely due to Covid.

Explore other reviews about KinderSystems

5.0
13 Jun 2025
Recommend
CEO approval
Business outlook

Pros

People who are passionate about delivering high quality support to agencies and providers administering subsidized child care are what drive this company. The support and commitment people in this company put towards their work is commendable.

Cons

Always more work to be done!

3.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Kind management Easy on boarding with guides to help the whole way through calls

Cons

- Miscommunication of what role actually is. - Ai push causing several agents to lose their jobs overnight leading to insane queues that rarely die down like they used to. - Constant fear of losing job because of push of Ai roles - No time to study to work toward their 'inside promotions'

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KinderSystems Response
3w
Thank you for this review and for the kind words about our management team — that means a lot to us. The intent behind these changes is to let our agents focus on the complex, high-value work that genuinely requires human expertise, while giving customers with simpler needs a faster path to resolution rather than waiting in a queue for a live agent. We believe that's a better experience for both our customers and our team. We hear that the transition has created real strain, and we take that seriously. Our agents are at the heart of what we do, and their wellbeing matters to us. We're committed to supporting our team through this change and making sure people feel heard along the way. If you'd like to continue the conversation, please reach out to me directly. Best, Kate Byers VP of People KinderSystems
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