Pros
maybe work from home but this is not really a benefit maybe it was in 00s
Cons
- absolutely useless procedures like muting yourself between the call because the monitor to make sure you just sit still and do not dare to do something else - sometime back to back calls -breaks - whole another topic: 30 min unpaid, the break is not permitted; I have a chance to take a break for 10 minutes because I had some big business in the washroom - not only they deducted the time but also gave me humiliatingly a warning on and after a call with a talent advisor. What am I supposed to do, go to the washroom in my pants? -they deduct the penny time unreasonably like deducting 1-3 minutes it is okay to them - the training is just a whole humiliation in from of everyone - constant monitoring -the pay is ridiculous - 18 CAD per hour = 2000 CAD after tax per month in Toronto gets you a paycheck-to-paycheck life and, a reminder, you are a professional interpret that follows all their non-sense procedures and passed all exams and interview processes - For that 40 CAD minimum -their workforce is primarily smart people /students who were not able to get a job in their field, retired or people who want just to get by so they abuse it. -ofc no benefits and no vacation - what did you expect after reading the above? The turnout ration is so high that ppl usually leave within the first/third month
