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      Kelly

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      Kelly reviews

      Apple Connect Program - Tier II Technical Support Advisor In Training Kelly Employee Review

      4.0
      21 Jul 2013
      Tier ii technical support advisor in training
      Recommend
      CEO approval
      Business outlook

      Pros

      Good hours, great coworkers and team leads, plenty of opportunity to advance, and mistakes are counted as a learning experience. If you want to make a lot of friends in various places around the country and hone your tech support/customer service skills this job might be for you.

      Cons

      Even with the raise we just got, I feel a bit underpaid. ($10/hr for Tier I, $11/hr for Tier II) Also, way too much emphasis is placed on customer satisfaction surveys for Tier I's.

      Explore other reviews about Kelly

      5.0
      24 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture and work life balance

      Cons

      nothing bad to say about this company

      5.0
      6 Jan 2019
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Virtual, work from home position. The pay was great, the hours were great, they work with you and are very flexible, can always pick up shifts if you have under 40 hours, (you're scheduled 40 hours but if you miss a day that week) you can pick up another shift from the board

      Cons

      There aren't any cons that I can think of at this time.

      231
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      Kelly Response
      7y
      Thank you for taking the time to share your experience and for writing such a detailed review. We appreciate your input and are happy to know that things are going well for you.
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