Didnt give proper equipmnent to handle calls -- Can get fried for a bad Customer Survey - Kelly Connect -- Apple Kelly Employee Review

1.0
28 Dec 2011
Recommend
CEO approval
Business outlook

Pros

You work at home. No commute

Cons

Did not give you the apple equipment necessary to properly answer calls (You will be taking technical calls for the Iphone and will not have one in your possession unless you buy it yourself) You can be fired for one bad customer review -- regardless if it is an Apple problem (there servers are down or it is becasue you were not given the resources to properly answer the call) And YOU have to pay for your phone line and internet connection... basically making the job pay at or below minimum wage

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5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

My rep was a wonderful person. She took excellent care of me!!

Cons

Nothing that I can think of.

5.0
6 Jan 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Virtual, work from home position. The pay was great, the hours were great, they work with you and are very flexible, can always pick up shifts if you have under 40 hours, (you're scheduled 40 hours but if you miss a day that week) you can pick up another shift from the board

Cons

There aren't any cons that I can think of at this time.

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Kelly Response
7y
Thank you for taking the time to share your experience and for writing such a detailed review. We appreciate your input and are happy to know that things are going well for you.
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