Huge Impact and Ownership - Anonymous employee Instacart Employee Review

5.0
28 Jan 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I work in engineering at Instacart. I've found it is a rare place where you can utilize both big datasets and user research to create something new and great! A lot of ownership here, which is good for people who like to build.

Cons

The company is beginning to mature and grow, offering more stability but obviously leads to communication issues. Management knows about it and it will get better soon! Smaller groups within engineering like design and analytics teams haven't been able to hire as quickly as engineering or product management and can lead to being resource constrained or blocked.

Explore other reviews about Instacart

5.0
29 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great gig that can be done on flexible hours.

Cons

Gas prices having been go up.

2.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fun going out and talking to people. You will interact with people everyday. You control how much you get paid. Lots of flexibility in the time between accepting an order and traveling to the store and beginning to shop. It isn't pedal to the metal to get to the store like DoorDash is. You can also cancel batches after accepting as long as you keep your rate under 15%. This is different from DoorDash where your rankings will suffer if g.t. 2% cancellation rate.

Cons

There's a learning curve and it takes a while to learn each chain of stores' items. Once you become proficient at one store, the algorithm will lowball your offers relative to other less-experienced Instacart shoppers. Overall, Instacart shoppers likely get paid similar or less than the store's regular employees.

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