Does Instacart pay their employees well?

According to anonymously submitted Glassdoor reviews, Instacart employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Instacart. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Instacart?

59% of Instacart employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Instacart 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Instacart?

Personal Shopper (1301) , Full Service Shopper (1157) , In Store Shopper (529) , Instacart Full Service Shopper (161) , Independent Contractor (115) , Delivery Driver (112) , Driver (112) , Customer Service Representative (53) , Shift Lead (52) , Senior Software Engineer (50) , In-store Shopper (44) , Software Engineer (42) , Shopper and Driver (37) , Site Manager (35) , Full Time Shopper (32)

What are the pros of working at Instacart according to real employee reviews?

"Flexible Hours; no one looking over you shoulder; scavenger hunt and I love scavenger hunts; very easy going; nice pay" ((in 515 reviews)); "Good money when you get hours persistent work when there is work keeps you moving keeps you going very little dead time" ((in 440 reviews)); "Flexible Schedule: Ability to choose your own hours and work when it suits you." ((in 299 reviews)); "Flexible schedule is great!" ((in 255 reviews)); "Great people to work with and learn from!" ((in 138 reviews))

What are the cons of working at Instacart according to real employee reviews?

"Instacart pay can be low and relies on tips to make the pay as generous as needed" ((in 618 reviews)); "Also there is literally no benefits to working here and for all this I deduct 3 stars." ((in 117 reviews)); "I have not shopped in a year bc the pay comes out to less than minimum wage now AND you're using your own vehicle!" ((in 61 reviews)); "Bad (no) training" ((in 53 reviews)); "Ads directors and managers are inexperienced in this industry" ((in 41 reviews))

What are employees saying about Instacart redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Instacart redundancy and their outlook for job security at Instacart in 2026.

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Instacart

Instacart Reviews

3.6

59% would recommend to a friend

(1,881 total reviews)

Fidji Simo

51% approve of CEO

47% positive business outlook

Ratings by category

3.7

Diversity and inclusion

3.5

Work/Life balance

3.4

Compensation and benefits

3.3

Culture and values

3.0

Career opportunities

2.9

Senior management

Instacart has an employee rating of 3.6 out of 5 stars, based on 1,881 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Instacart employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews

2.0

2 Mar 2025

Not worth it anymore

Personal shopper

Recommend

CEO approval

Business outlook

Pros

Flexible schedule Work at your favorite market

Cons

Inconsistent Pay New shoppers flooded the market May earn very less or nothing if you are picky

5.0

29 May 2018

Make a difference in people's lives and change the industry

Engineering

Recommend

CEO approval

Business outlook

Pros

* Tremendous scope of responsibility- you can have as much impact as you're capable of generating * Colleagues are very humble and smart and well-intentioned * The opportunity we're pursuing is enormous and we are already the market leader with hundreds of millions still in our war chest and vast scope for expansion. We're solving a problem that affects nearly every human

Cons

* Teams have wide scope and hiring is behind schedule * Stock options in a pre-IPO company are probably money later, not definitely money now * Some lack of clarity on what management team will look like in 6-12 months

5.0

11 May 2017

Great Growth Opportunity

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

*Leadership is willing to promote internally and makes a conscious effort to develop its employees *Great learning opportunities- Instacart has an abundance of interesting projects to work on. *I met awesome people while working here and made lasting friendships. *Solid benefits, good food, and a convenient office location located near a lot of public transport

Cons

*Instacart operates in a complex space; it's beholden to tens thousands of shoppers, and a growing number of retail and brand partners. It has limited control of critical components of its service, such as availability of items in stores, or availability of new shoppers in key markets. *Work-life balance is poor on certain teams. Instacart's leadership cares about employees and is making an effort to improve this but a lot of teams are spread thin.

Viewing 1 - 3 of 1,881 Reviews

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Jobs at Instacart

Fraud & Identity Specialist (Contract)

Manager II, Credit & Collections

Remote

US$133K - US$153K /yr

Corporate Finance Manager, G&A

United States

US$176K - US$186K /yr

(Employer provided)

View job