The company management is not concerned about the well being of their employees. - Full Service Shopper Instacart Employee Review

1.0
3 Aug 2019
Recommend
CEO approval
Business outlook

Pros

The ability to put a smile on customers faces.

Cons

The company management suggests to all of their customers to only provide a 5% tip to their shoppers. That makes it very difficult to make very much money as a shopper because Instacart does not pay the shoppers hourly nor does the company provide the shoppers with a salary. Instacart only pays the shoppers for mileage which is 60 cents per mile. That does not add up to much.

Explore other reviews about Instacart

5.0
21 Jan 2026
Recommend
CEO approval
Business outlook

Pros

good place to work just need to figure out navigating politics at times.

Cons

have a little more structure but this was a long time ago

4.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule and the ability to work when I need to. It can be useful as side income, especially if you need something that fits around school, job searching, or other responsibilities.

Cons

Pay can be inconsistent, and it often depends heavily on order availability, tips, distance, and customer demand. Some days are worth it, while other days do not feel worth the time, gas, or wear on the car.

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