In-Store Shopping Experience the worst of its kind in terms of professionalism and shopper safety in NYC - In Store Shopper Instacart Employee Review

1.0
29 Jan 2019
Recommend
CEO approval
Business outlook

Pros

You can choose your hours Good learning experience about how startups function

Cons

Shift leaders micromanage and choose when they want to help in-store shoppers They are also EXTREMELY unprofessional (ie threatening and bullying shoppers, threatening to terminate them for a small unknown infraction, and sexism and bigotry by shift leaders) Job is also unsafe for women seeing as they are often targeted for sexual harassment and verbal abuse/threats by store staff and store customers (if you take this job you’ve been warned) Higher-ups neither take these instances seriously or report it to store management or even law enforcement when they should

Explore other reviews about Instacart

5.0
21 Jan 2026
Recommend
CEO approval
Business outlook

Pros

good place to work just need to figure out navigating politics at times.

Cons

have a little more structure but this was a long time ago

2.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fun going out and talking to people. You will interact with people everyday. You control how much you get paid. Lots of flexibility in the time between accepting an order and traveling to the store and beginning to shop. It isn't pedal to the metal to get to the store like DoorDash is. You can also cancel batches after accepting as long as you keep your rate under 15%. This is different from DoorDash where your rankings will suffer if g.t. 2% cancellation rate.

Cons

There's a learning curve and it takes a while to learn each chain of stores' items. Once you become proficient at one store, the algorithm will lowball your offers relative to other less-experienced Instacart shoppers. Overall, Instacart shoppers likely get paid similar or less than the store's regular employees.

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