Pros
AVOID AT ALL COSTS Cool people Good for side hustlers Flexible schedule Opportunity to earn bonuses Hire from within
Cons
-Lack of management -Low pay -Company doesn’t educate customers that 2 employees get tips, the shopper and deliverer-and we depend on them -Extremely stressful -You only get seconds to find the item in the store, make sure it’s good quality, weight it at times to plug in, scan into app. Example: One item can be multiples of the same thing. So 50 bananas can be 1 item since it’s 1 category. -No appreciation for employees -Low Morale -Other competition has taken over areas they once dominated. -Customers report things that are untrue & affect hours -No consistency with information given to employees -No policies in place for workplace safety incidents -Lack of support -Company sides with customer and punishes employee without investigating -Points system for being late, not responding in time for next order -App you use for job is terrible. They do put out bug fixes but it seems like it has been designed and created cheaply. It could be beneficial for shoppers but wasn’t. It was always crashing and I got punished -Company gave me a point for canceling a shift due to being in a hit in run car accident where I was rear ended (I called the helpline and they said I would not be punished) -Instacart will try to fire you with an automated email if your account is inactive (I became permanently disabled after the car accident and the doctor and I agreed I couldn’t return to work. I couldn’t even walk without pain. (I was rear ended again two weeks after the second accident) -No clear communication- I communicated with corporate about my health and they didn’t tell the Austin team of my accident -Pressure to return to work as soon as possible-one if my coworkers went back to work the day after giving birth because they would give her a point. -Automated system-need humans that have feelings