Bad workplace environment and managers negate the positive - Anonymous employee Instacart Employee Review

3.0
2 Jul 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Great location— right in FiDi - Business outlook is good, simply because businesses/ companies don’t want Amazon to dominate— but there still is a future for Instacart! - Good people: smart, humble, and compassionate

Cons

- Inexperienced managers are common. They had been promoted simply due to longevity, rather than actual knowledge or management skills/ experience. Or they have been promoted, to incentivize employees from leaving - Lack of accountability. We have our core values, yet upper management is not held accountable. They talk the talk, but don’t walk the walk, which undercuts productivity, allows for incompetence to run freely, and misbehavior to go unnoticed. - No culture. Everyone in the company works 24/7. Management rewards people who have no work-life balance and you’re expected to do that. - Recently, there have been many people leaving, ranging from entry level to executives, leaving Instacart short-handed and a little chaotic. - Compensation is lower compared to other tech companies/ startups - If you have multiple offers from other companies, you should take one of the others. Join Instacart is you’re unemployed or if you’re 100% miserable. If you have offers from Facebook, Google Amazon, etc… in all honesty, you’ll regret turning those down for Instacart.

Explore other reviews about Instacart

5.0
21 Jan 2026
Recommend
CEO approval
Business outlook

Pros

good place to work just need to figure out navigating politics at times.

Cons

have a little more structure but this was a long time ago

4.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule and the ability to work when I need to. It can be useful as side income, especially if you need something that fits around school, job searching, or other responsibilities.

Cons

Pay can be inconsistent, and it often depends heavily on order availability, tips, distance, and customer demand. Some days are worth it, while other days do not feel worth the time, gas, or wear on the car.

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