Operations Manager - Operations Manager Instacart Employee Review

5.0
25 Oct 2016
Recommend
CEO approval
Business outlook

Pros

People: I am thrilled on a daily basis to work with top of the line, dedicated, problem solving, data driven PEOPLE. Purpose: What we do is amazing, we have problems that arise and are conquered with pride and joy on a daily basis. We are here to deliver the best and top quality product to our customers and team of shoppers. Passion: You cannot lack passion - Either work hard, show you love what you are doing, get results!

Cons

We need to better support our "active shopper workforce" with the top resources Structure - as a newer organization we still lack structure on leadership / meetings / messaging (although we are much better now)

Explore other reviews about Instacart

5.0
29 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great gig that can be done on flexible hours.

Cons

Gas prices having been go up.

2.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fun going out and talking to people. You will interact with people everyday. You control how much you get paid. Lots of flexibility in the time between accepting an order and traveling to the store and beginning to shop. It isn't pedal to the metal to get to the store like DoorDash is. You can also cancel batches after accepting as long as you keep your rate under 15%. This is different from DoorDash where your rankings will suffer if g.t. 2% cancellation rate.

Cons

There's a learning curve and it takes a while to learn each chain of stores' items. Once you become proficient at one store, the algorithm will lowball your offers relative to other less-experienced Instacart shoppers. Overall, Instacart shoppers likely get paid similar or less than the store's regular employees.

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