Good place to work if you can tolerate bureaucracy - Intern IBM Employee Review

3.0
24 Jun 2008
Recommend
CEO approval
Business outlook

Pros

I can't say anything about the other areas of the company, but the research division (where I was working) had a very laid-back, academic atmosphere. The research staff members I worked with had a ton of freedom in setting their agendas, choosing what kind of papers to publish, etc. and seemed quite happy overall with their jobs. Lots of opportunities to collaborate with people inside and outside the company; many were involved in projects with Stanford, Berkeley, UCSC, and other universities in the area.

Cons

First, the bureaucracy was horrible, worse than I ever could have imagined. It took me almost two months to get my first paycheck because someone entered my address incorrectly into the payroll system. Nothing is handled locally- you have to call some faraway place to get help, going through layers and layers of people who are either incompetent or uncaring. I had the same problem with the IT support- I couldn't get into my email and was forced to spend 2 hours on the phone with a poorly trained, unintelligible support guy in India until I could finally talk to someone who was able to fix my problem. Second, the workplace had some serious deficiencies. The onsite cafeteria served nasty, low quality, unhealthy, overpriced food. The "gym" was about the size of a broom closet and had only two machines. These and other things made me feel that the company didn't care about the happiness of its employees and was willing to cut perks for the short-sighted objective of reducing costs.

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5.0
19 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good people and team. A lot of talented engineers to work with.

Cons

Pay is below market, RBF and layoff.

4.0
26 Aug 2014
Recommend
CEO approval
Business outlook

Pros

Disclaimer: A lot of what I'm writing below of course depends on the work area and management chain. But I found this to be fairly pervasive policies in IBM in my 9+ years with the company. 1. IBM's policies and management are very flexible when it comes to working remotely or accommodating various life situations (sick days, doctor visits, etc.). Management is encouraged to measure an employee by their work and impact, and not by hours spent at their office. 2. Great colleagues! Though unfortunately, many have been leaving due to the instability of IBM's HW development business. 3. At least in my area, there's a high level of flexibility on which projects should I undertake based on my and my management assessment of business impact.

Cons

1. Unfortunately, IBM still uses the "normal distribution" rating system, where at the end of the year each employee is ranked as a top contributor (5%), above average contributor (15%), average contributor (~75%), and bottom contributor (5%). This curve is difficult to apply in the R&D world, where you may have many members of the team working long and hard hours, and end up being "average contributors" at the end of the year, because there just isn't room for all to be top contributors. 2. The above may not be so disturbing, if only IBM didn't practically cancelled all raises, performance bonuses and incentive for the non top-performers. I've had a consistent "above average" rating in the last 4-5 years, and my raise and performance bonus were ridiculous mere 1.5-2% of my salary. Were I rated "average contributor" I would have gotten NOTHING. So you can imagine that people can go year after year without any raise to their salary. From talking to manager friend, this is IBM's way to eliminate the non-top-performers without having to fire them, as part of its direction of reducing US manpower. 3. Hiring freeze in many areas - again, as part of IBM's attempt to reduce its workforce across North America and Europe we see many jobs move to the India and Far East markets. This is of course upsetting to see local teams shrink and disappear, especially when many great local IBM colleagues and experts begin to drop out. From my experience thus far working with India SW teams - they are still very far away from the standards I would have expected from US and Europe based teams. 4. Poor top down communication about company's and divisions' future. Employees learn from rumors and news websites what's about to come...

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IBM Response
10y
Thanks for sharing your experience, and we're glad that you've had a positive experience working with talented colleagues and taking advantage of IBM's programs. IBM is in the midst of a major transformation, --our Systems business is going through its own changes to strengthen competitiveness. Change is never easy. As part of our transformation, we just launched a whole new approach for how we are coaching employees, delivering feedback and managing reviews. No distribution guidelines or what some think of as 'stacked rankings." What's particularly great is that this was co-designed with our employee base from all over the world... to the tune of hundreds of thousands of page views, comments, on-line debates and discussions. IBMers even named the new system Checkpoint, to reflect the regular feedback rituals we're adopting. Managers are more empowered with the new methodology to help them acknowledge the great work of their teams and help their employees develop professionally. These steps and more are showing up in our employee surveys as well. So IBMers are feeling the change. We are confident these changes will help us in continuing to attract and retain great talent.
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