Hotel hell - Gallery Host Hyatt Employee Review

1.0
6 Oct 2015
Recommend
CEO approval
Business outlook

Pros

Managers gave us lunch and freedom to work without constant micro managing.

Cons

The Hyatt in the Fort Worth stockyards is quite possibly the worst place I've ever worked. Managers were never actually around when needed. A lot of work for an inadequate amount of pay. I worked 40 hours every week and even overnights. My hourly rate never got changed to the night audit amount even though I worked there for three months. As a gallery host I worked the front desk, kitchen, and bar. And still got paid less than $10 an hour. Management clearly had favorites. Most of the girls that I worked with were just older than 18.

Explore other reviews about Hyatt

5.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Steady full-time income and consistent work schedule available

Cons

Physically exhausting work over long daily shifts

4.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Fair pay, decent PTO, can be a very flexible work environment if you have a caring leader. Hospitality is a fun industry that tends to attract interesting people--ability to travel and work with diverse cultures is great.

Cons

Constant reorganization/restructuring post-COVID, and growth that outpaced scalable infrastructure. Some long-time employees very set in their ways, can be hard to make meaningful impacts on ways of working even when the org has changed on paper.

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