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Hyatt Reviews
Updated 21 Sept 2023
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Found 6,196 of over 7K reviews
76% Recommend to a Friend
89% Approve of CEO
Found 5,853 of over 7K reviews
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Recommend to a Friend
Approve of CEO
Mark S. Hoplamazian
2,233 Ratings
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
Cons
- "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" (in 271 reviews)
- "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." (in 233 reviews)
- "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." (in 138 reviews)
- "No work life balance / HR is fully committed to helping the company and not the employees that raise issues." (in 120 reviews)
- 5.03 Aug 2023Digital Marketing ManagerCurrent EmployeeHong Kong
Pros
International company with a dynamic culture
Cons
Salary and benefit not attractive enough
- 4.028 Aug 2023Sales AssociateFormer EmployeeHong Kong
Pros
Complimentary stay for 12 nights per year
Cons
Always lack of Manpower for all department
- 5.019 Jul 2023Design ManagerFormer Employee, more than 5 yearsHong Kong
Pros
Great company, friendly vibes, motivated.
Cons
need to be very independent, senior-level doesn't have consistent direction, and many unnecessary turnaround revisions.
- 5.013 Jul 2023Anonymous EmployeeCurrent Employee
Pros
Good environment Friendly Good Benefits
Cons
No no no no no
- 4.011 Jul 2023Marketing ManagerFormer Employee, more than 8 years
Pros
Good company culture, good benefit
Cons
Re-organization is quite frequent Structure is somewhat difficult.
- 3.05 Jun 2023Front Office HostFormer Employee, less than 1 yearHong Kong
Pros
Staff benefits are good, people are nice.
Cons
No proper training in reception to entry-level staff, lack of communication with team, work-life balance is non-existent.
- 5.027 May 2023Regional Vice PresidentCurrent Employee
Pros
Good people culture, caring, great leadership. Good benefits and flexible
Cons
No so innovative and not easy for new comers to build support
- 5.01 Jun 2023Sales CoordinatorFormer Employee, more than 1 yearHong Kong
Pros
Clear training plan for employees
Cons
More annual leave and hotel complimentary stay
- 3.015 May 2023Human Resources AssistantFormer EmployeeHong Kong
Pros
Relationships with colleagues are great
Cons
Pay Rate is too a bit low
1 - 5.010 May 2023Sales AssociateFormer Employee, more than 5 yearsHong Kong
Pros
hyatt is a caring company. miss this place
Cons
paid is a bit lower than market
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Hyatt Reviews FAQs
Hyatt has an overall rating of 4.0 out of 5, based on over 6,716 reviews left anonymously by employees. 76% of employees would recommend working at Hyatt to a friend and 66% have a positive outlook for the business. This rating has been stable over the past 12 months.
76% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Hyatt 3.5 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.
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