Hyatt

My perspective of Hyatt - Front Desk Agent Hyatt Employee Review

5.0

21 May 2014

Recommend

CEO approval

Business outlook

Pros

Great learning opportunity of the hospitality industry, decent compensation and great benefits. In the position I am in now, I am learning almost everything there is to know about running a hotel. Despite the fact that it technically an entry level position, I am still learning so much and have access to so much information in the form of reports, training, other departments and management

Cons

The Food & Beverage department has a lot of opportunity in the way employees treat each other. Before transferring to where I am now, I started in F&B and it was one of the worst "co-worker" experiences I've ever had. Most of my co-workers had very little respect or empathy for each other or the guests. However the department I am in now is much different and they seem to strive to make sure everyone is happy and content with their job :)

Hyatt Response

12y

Thank you for the feedback. We appreciate your candor and recommendations. As we strive to remain a great place to work, we certainly understand you may cross paths with some that may not be living up to this. For that, we apologize.

My perspective of Hyatt - Front Desk Agent Hyatt Employee Review

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