Hyatt Regency Reston - Front Desk Agent Hyatt Employee Review

3.0
4 Oct 2013
Recommend
CEO approval
Business outlook

Pros

Free Rooms ever year at any 4 star Hyatt or higher up to 12 a year, really a great perk if you are a person who travels. Free lunch every day, while most of the time the food you don't want to touch and I'm pretty sure the place would fail a random health inspection, it does save a lot of money and very convenient when worrying about what food to pack for work is not even a thought. The hours for the most part are flexible and consistent. A great training facility for the individual who wants to gain leadership skills and be promoted.

Cons

like most big box hotels pay isn't the best, the hotel cares more about quantity over quality. Meaning they prefer to cut pay to hire two employees rather then gain one quality employee that will work hard. At the end of the day typical it fills like a place where you over worked and under paid.

Explore other reviews about Hyatt

5.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Commission, Flexible schedule, Customer service, Comp nights

Cons

Lack of room for growth. GO environment

3.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great work environment, team was helpful and really nice, workload wasn’t overwhelming

Cons

Didn’t feel super included on the team as a contractor, expectations were consistently unclear, they tell you it’s temp to perm, but could be years before a permanent role is available

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