Pros
HubSpot has a fantastic reputation that is well-deserved. Having worked at a few companies (both in and out of the tech space) prior to coming to HubSpot, I can truly say I hope to never leave.
A few standouts for me:
- Transparency. From the C-Suite down, everyone at HubSpot is open to sharing information, collecting and actioning feedback, and owning up to growth opportunities.
- Customers. As a CSM, much of my time is spent working directly with HubSpot. My customers are fun and challenging to work with, and I've grown as a consultant in my time here.
- Work-Life Balance. I'm encouraged to take time when I need to, and leadership practices what they preach here. It's helpful to see everyone take time when they need it, as that reinforces the intention behind benefits like unlimited vacation.
- COVID-19 Response. You can't leave a review in 2020 without mentioning COVID, right? The support leadership has shown through thoughtful programs, WFH reimbursement, and flexibility has been next level.
Cons
Internal mobility within the CSM org can feel rigid at times.