HubSpot Reviews

Cons

I started in January, 2023 and was terminated the week after Thanksgiving, 2023. We all know tech sales have been a real challenge in 2023, but my experience at Hubspot may have prompted an exit from SaaS altogether. If we look at it from a numbers game, I was terminated at 86% attainment. I was struggling...had been for months. When I joined, I was told inbound should cover (approximately) 40-50% of quota, and the rest would be outbound. The reality? 10-20% each month. It was an uphill climb from day one. I know many reps who are also struggling and are looking for their next role elsewhere. I was anticipating starting PIP in December, I had joined a sales/tech coaching group, meeting w/ my manager 2x/week, meeting w/ high-performers and coming at it from every single angle I knew how all while it was taking an enormous toll on my mental health. Instead of PIP, HR joined my 1:1 with my manager and I was promptly let go. I admittedly wasn't super successful, but this was a really disappointing way to leave a company after I had invested so much time and energy and I never got a PIP to try to turn things around.

Cons

I've stayed at HubSpot long enough to see that the widely advertised so-called "Culture Code" that everyone is talking about internally, has nothing to do with reality. In theory, yes, the culture is amazing. In action, if you happen to work with a manager that CONSTANTLY shares with you negative feedback and focusing only on what you do bad without highlighting the strengths and great things you might be doing, then sorry but there is a HUGE discrepancy between words and action. You cannot tell a rep to "be careful" in the future while choosing their holidays if they are not hitting their monthly quota. This is unacceptable and against your "culture code". When I decide to take time off in order to discharge and feel better from your continuous pressure is something that I will judge, and not you. I was constantly stressed and psychologically so forced every single time I would meet my manager, because I knew that I would get again negative feedback and no empathy at all. Zero empathy and zero support. Also, when I decided to talk about it with HR, nothing happened. They basically told me it's between me and my manager and I should try to solve it with them...!

Cons

The company is very aggressive and heavy handed with its culture which is very political and very far left radical. To provide a more welcoming and constructive environment for all of its employees, politics should (and traditionally were) kept out of the office, but not so at HubSpot. Regarding team dynamics, teams are set up to look good on paper, but managers are focused on completing rituals and voicing slogans while being indifferent to the progress and success of employees or else being too afraid of confrontation to actually make expectations clear. Supervisors have no interest in training new staff on company resources and company paradigms and merely wish to insert staff as cogs in the machine rather than preparing them for excellence and a greater contribution. There also appear to be higher management schemes to fish for justification to push employees out of the company as a backdoor approach to layoffs, rather than being straightforward.

Cons

Can be a bit overwhelming in terms of the amount of info that is sent from different teams, individuals etc re different initiatives etc. Lots of opportunity for your attention to be taken away from what really matters so over time have to get good at tuning certain things out.

Cons

Not necessarily a con: remote can be tough to manage across timezones. But HubSpot were one of the first proper "hybrid" companies, so invest and learn a lot here. It's definitely manageable for most and there are great supports.

Cons

- HubSpot is like a high school clique where those that are "insiders" are protected and promoted often at the expense of more skilled, smarter, mature, and more empathetic leaders. If you don't "fit in" to the HS way, you won't go anywhere and the "HS way", at least in product, often favors the men that have been here a long time and are now at the top. See the other brave reviewers here that have spoken out about how HS treats people with differing opinions, styles, etc. - We also vastly undervalue design and this seems to be getting worse by the day. We hire such talented designers and then don't give them the room or voice to lend their expertise. - Over the past year, the amount of autonomy of teams has dissipated. While this is to be expected as a company scales, some parts of this org now have highly paid, smart, and skilled IC's and middle managers who are basically just executing on the orders from people at the very top (again beware if you voice a different opinion).

Cons

pricing structure might needs to adapt to the struggling economic climate

Cons

you will not succeed in this role unless you are willing to put in time after 5pm and on the weekend. They rotate leads every day at 5pm ET, and if you are not one of the people staying logged on to grab the "open" leads then you will not get paid well.