79% would recommend to a friend
(2858 total reviews)
85% approve of CEO
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Team culture was great and there are lot of people that inspire you to be great and do your best." (in 400 reviews)
- "The people are great and you truly feel like you have a say and a voice." (in 354 reviews)
- "Great benefits in general and very flexible" (in 210 reviews)
- "Work/life balance in this role is great." (in 101 reviews)
- "Great product and team." (in 81 reviews)
- "The low salary does not match competitors" (in 52 reviews)
- "layoffs are the exact opposite of the culture that HubSpot markets themselves as for better or worse, engineering has all the power" (in 24 reviews)
- "No diversity especially in the sales org" (in 15 reviews)
- "Unfortunately these managers are not enabling the success of their team members, but they are mostly interested in showing upper management that they are as cool as managers as they were as individual contributors." (in 14 reviews)
Found 2,858 of over 3K reviews
Updated 8 Dec 2023
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- 3.04 Dec 2023Account ExecutiveFormer Employee, less than 1 year
Hubspot is a worldclass leader in CRM/Marketing/Sales software, and has really created a phenomenal platform as well as marketing strategy for the platform. #1 platform in the industry, so you've got a great platform to sell. Overall, great company culture despite the way my journey ended.
I started in January, 2023 and was terminated the week after Thanksgiving, 2023. We all know tech sales have been a real challenge in 2023, but my experience at Hubspot may have prompted an exit from SaaS altogether. If we look at it from a numbers game, I was terminated at 86% attainment. I was struggling...had been for months. When I joined, I was told inbound should cover (approximately) 40-50% of quota, and the rest would be outbound. The reality? 10-20% each month. It was an uphill climb from day one. I know many reps who are also struggling and are looking for their next role elsewhere. I was anticipating starting PIP in December, I had joined a sales/tech coaching group, meeting w/ my manager 2x/week, meeting w/ high-performers and coming at it from every single angle I knew how all while it was taking an enormous toll on my mental health. Instead of PIP, HR joined my 1:1 with my manager and I was promptly let go. I admittedly wasn't super successful, but this was a really disappointing way to leave a company after I had invested so much time and energy and I never got a PIP to try to turn things around.8
- 2.01 Dec 2023Account ExecutiveFormer Employee, more than 3 yearsDublin, Dublin
-Great product -Amazing colleagues -Cool office with free food
I've stayed at HubSpot long enough to see that the widely advertised so-called "Culture Code" that everyone is talking about internally, has nothing to do with reality. In theory, yes, the culture is amazing. In action, if you happen to work with a manager that CONSTANTLY shares with you negative feedback and focusing only on what you do bad without highlighting the strengths and great things you might be doing, then sorry but there is a HUGE discrepancy between words and action. You cannot tell a rep to "be careful" in the future while choosing their holidays if they are not hitting their monthly quota. This is unacceptable and against your "culture code". When I decide to take time off in order to discharge and feel better from your continuous pressure is something that I will judge, and not you. I was constantly stressed and psychologically so forced every single time I would meet my manager, because I knew that I would get again negative feedback and no empathy at all. Zero empathy and zero support. Also, when I decided to talk about it with HR, nothing happened. They basically told me it's between me and my manager and I should try to solve it with them...!17
- 2.030 Nov 2023Senior Software EngineerFormer EmployeeCambridge, MA
The pay and benefits are competitive, and there is opportunity to work remotely for those preferring remote work. The office is in an easily accessible walkable location and is well equipped with amenities.
The company is very aggressive and heavy handed with its culture which is very political and very far left radical. To provide a more welcoming and constructive environment for all of its employees, politics should (and traditionally were) kept out of the office, but not so at HubSpot. Regarding team dynamics, teams are set up to look good on paper, but managers are focused on completing rituals and voicing slogans while being indifferent to the progress and success of employees or else being too afraid of confrontation to actually make expectations clear. Supervisors have no interest in training new staff on company resources and company paradigms and merely wish to insert staff as cogs in the machine rather than preparing them for excellence and a greater contribution. There also appear to be higher management schemes to fish for justification to push employees out of the company as a backdoor approach to layoffs, rather than being straightforward.4
- 5.025 Nov 2023Account ExecutiveCurrent Employee, more than 3 yearsDublin, Dublin
I've worked at a lot of places over the years, never stayed this long in one place, and have no plans on leaving. High performance culture but if your ok with that, in return you get transparent payscales and a clear path of progression, loads of opportunities to learn either formally through training / enablement and just due to the fast pace, challenging yet interesting nature of the role (talking to lots of companies regularly to help them achieve their growth goals) and HubSpot do a great job of consistently recruiting the right people to match their values. So you always find you are working with talented yet humble / good people.
Can be a bit overwhelming in terms of the amount of info that is sent from different teams, individuals etc re different initiatives etc. Lots of opportunity for your attention to be taken away from what really matters so over time have to get good at tuning certain things out.1
- 3.028 Aug 2023Account ExecutiveFormer Employee, more than 1 yearChicago, IL
It's a great company with great benefits. Truly, I loved the culture and felt that they cared about their employees (very different from previous employers). There are plenty of one-off benefits that actually made me feel valued. When I exceeded quota, my manager sent me a nice bottle of champagne which really made me feel valued. Compensation is fair for the role and commission structure is very clear. No concerns about being cheated out of what you earned. Ramp is a full year, so it gives you time to learn the product and get comfortable with the role. Truthfully, it's an enjoyable and welcoming place to work. THe people are the best and I made real friends there despite the WFH environment.
A lottttt of meetings. I spent almost 2 hours a day in internal meetings. Truly a waste of time and annoying. Management also needs some work. The sales managers take way too much time off and don't really take the time to support their team. My manager, specifically, was out for a total of 3 months throughout the one year I was there. It was truly shocking. Unrealistic expectations. You'll be hired for an inbound sales role, then will never receive a single lead (FYI I'm fine selling OB, but to be hired for one role and receive a salary for that role then not receive the tools for it seems wild.)12HubSpot Response3mo
Thanks for sharing this feedback from us. It's hard to tell from your note if your manager was on vacation or on a medical leave--either way it sounds like we could have handled the communications better. I'm a little surprised at the volume of internal meetings you were in at the rep level, so thanks for flagging my way so I can follow up with our GTM team. -Katie
- 5.04 Dec 2023Director, Product DevelopmentFormer Employee, more than 3 yearsDublin, Dublin
As big as the company is, it still feels "flat" - the culture of transparency and openness is real, and it feels like executive leadership are tuned into the needs of the company and HubSpotters.
Not necessarily a con: remote can be tough to manage across timezones. But HubSpot were one of the first proper "hybrid" companies, so invest and learn a lot here. It's definitely manageable for most and there are great supports.
- 2.025 Jul 2023ManagerCurrent Employee, more than 3 years
Leadership is very transparent and humble, often recognizing areas they need to improve and actually taking steps to improve them. They are not afraid to admit where they've gotten something wrong. There are some excellent new leaders that we have brought in product that have great expertise, maturity, and empathy. I'm excited to see what they can do. Great PTO. HS also does a great job of supporting big life moments, good and bad. I really appreciate the human touch and empathy the company takes here. Lots of cons, but some of these are pervasive in tech and not unique to HS sadly.
- HubSpot is like a high school clique where those that are "insiders" are protected and promoted often at the expense of more skilled, smarter, mature, and more empathetic leaders. If you don't "fit in" to the HS way, you won't go anywhere and the "HS way", at least in product, often favors the men that have been here a long time and are now at the top. See the other brave reviewers here that have spoken out about how HS treats people with differing opinions, styles, etc. - We also vastly undervalue design and this seems to be getting worse by the day. We hire such talented designers and then don't give them the room or voice to lend their expertise. - Over the past year, the amount of autonomy of teams has dissipated. While this is to be expected as a company scales, some parts of this org now have highly paid, smart, and skilled IC's and middle managers who are basically just executing on the orders from people at the very top (again beware if you voice a different opinion).31
- 5.08 Dec 2023Account ExecutiveCurrent Employee, more than 3 yearsDublin, Dublin
great product, great to get so many insights in companies and businesses - really feel that the company and role made me grow as a person
pricing structure might needs to adapt to the struggling economic climate
- 2.08 Sept 2023Senior Marketing ManagerCurrent EmployeeDublin, Dublin
The people you get to work with are top-notch, recruiters are amazingly talented at finding the right fit. Sometimes there is a bit too much of a "cult-like" feeling with HubSpot, but for the most part, everyone I met was amazingly kind, professional, and insightful. The office is a good place to work, and the limitless holidays are good.
I started as a big HubSpot fan when I was first hired. HR, migration, & payroll teams have made sure that I turn these views 180. The team was highly inefficient, rude, and uncaring, and would often make mistakes that impacted me financially and then brush it off with no restitution or consolidation. Honestly, startups do a better job at accommodating expats than this company. So if you're an expat or looking for immigration support, do not count on this company as they will constantly remind you you do not matter. This happened to many of my colleagues as well. The company also feels like it's in a make-or-break stage, where growth stagnates, costs and benefits are being cut, the team getting laid off, and the macro strategy is a mess. I wouldn't be surprised if the company started stagnating.11HubSpot Response3mo
As an FYI I've flagged this to our core HR and our mobility teams for visibility as clearly something went really wrong here, so I want to ensure we understand it and follow up on our end. -Katie
- 4.010 Nov 2023SMB Account ExecutiveCurrent Employee, more than 1 yearLewisville, TX
great pay and benefits. really open to trying and work with a work/life balance for their employees.
you will not succeed in this role unless you are willing to put in time after 5pm and on the weekend. They rotate leads every day at 5pm ET, and if you are not one of the people staying logged on to grab the "open" leads then you will not get paid well.9
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HubSpot has an overall rating of 4.1 out of 5, based on over 3,196 reviews left anonymously by employees. 79% of employees would recommend working at HubSpot to a friend and 72% have a positive outlook for the business. This rating has decreased by -7% over the last 12 months.
79% of HubSpot employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated HubSpot 4.1 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.