Good Experience for learning but needs to improve as there is no really growth opportunities for franchised hotels. - Reservations Manager Hilton Employee Review

4.0
25 Feb 2015
Recommend
CEO approval
Business outlook

Pros

Great learning environment and culture. Good deals for team member rates in all the hotels for the company.

Cons

Every hotel is different. Not really the same "standards" for Franchised hotels than for managed /owned. Sometimes is hard to grow in the company for the same reason.

Explore other reviews about Hilton

5.0
5 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Best workplace ever! Great team, benefits, travel and hotel stay perks!

Cons

No Cons to mention at this time.

3.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

Cons

I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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