3.0
2 Jun 2021
Former employee, more than 10 years
London, England
Recommend
CEO approval
Business outlook
Pros
Decent benefits, good diversity, talk a good game about their culture and values... and about the value of their "team members".
Cons
The company has consistently failed to plan ahead for the next downturn / next crisis (ie: the pandemic). So, when the economy hit a pandemic-sized iceberg, their first reaction was to jettison a large amount of staff who had stuck with the company through pay freezes, pay reductions, furloughs, repeated reorganisations , etc. Staff gave Hilton their loyalty but, despite Hilton's rhetoric, that loyalty was a one-way street.