Unethical and not to be trusted - Mid Level Management Hilton Employee Review

2.0
30 Oct 2013
Recommend
CEO approval
Business outlook

Pros

Travel benefits and overall benefits package

Cons

GM's and Atlanta area Regional management are very unethical and dishonest. Favoritism and misconduct runs rampant and it's a "good ole boys" network who think the rules and policies don't apply to them. Corporate HR participates so if you bring complaints to their attention, they will work together to come up with something to get rid of you. There will be retaliation and there's no doubt about it

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5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Health insurance for me an my partner

Cons

I don't have any cons

2.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Different services and softwares provided by Hilton are convenient to have access to.

Cons

The new PMS system, PEP, is awful. They got rid of F&B Distribution for night audit which means a lot less work for night auditors and way more work for accountants. PEP also doesn’t have the same functionalities as OnQ, the previous PMS. I have not heard any good thing about PEP after all these years. The team member travel discounts aren’t good anymore. They used to be flat rates across three tiers of hotels, but now they are extremely variable and can run very high. On top of that, hotels and resorts still charge team members for parking and service fees, so you still can’t afford to travel on the discount. That is, if you even find the team member rate available. Chances are, you’ll be working for a franchisee, not Hilton itself. They may be one of the world’s best companies to work for, but you probably won’t actually be working for them. California taxes and district fees felt mishandled by corporate.

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