Okay place to work while in college - Van Driver Hilton Employee Review

3.0
9 Aug 2009
Recommend
CEO approval
Business outlook

Pros

Flexible hours 7-11 3-11 11-7. Driving is not that bad because you are paid a base hourly rate and have the opportunity to receive tips from people picked up at the airport. I wish the guest would know that we specifically go their to pick them up. How about dropping a dollar or something. A taxi ride would have cost you atleast $50.

Cons

Working in a hotel lets you see the ugly of people. Guest that stay are usually very condascending, rude, arrogant, and unforgiving.

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5.0
2 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Best top workplace ever. Good benefits

Cons

Can be a lot of workload

2.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Different services and softwares provided by Hilton are convenient to have access to.

Cons

The new PMS system, PEP, is awful. They got rid of F&B Distribution for night audit which means a lot less work for night auditors and way more work for accountants. PEP also doesn’t have the same functionalities as OnQ, the previous PMS. I have not heard any good thing about PEP after all these years. The team member travel discounts aren’t good anymore. They used to be flat rates across three tiers of hotels, but now they are extremely variable and can run very high. On top of that, hotels and resorts still charge team members for parking and service fees, so you still can’t afford to travel on the discount. That is, if you even find the team member rate available. Chances are, you’ll be working for a franchisee, not Hilton itself. They may be one of the world’s best companies to work for, but you probably won’t actually be working for them. California taxes and district fees felt mishandled by corporate.

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