Luxury and Comfort at Its Best” “Hilton Made My Trip Perfect” - Chef Hilton Employee Review

5.0
28 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Strong Loyalty / Rewards Program The Hilton Honors program offers good perks (e.g. complimentary breakfast, room upgrades, free nights) once you reach Gold or Diamond status. Glassdoor +3 NerdWallet +3 Loyalty Lobby +3 Frequently running promotions, which allow you to earn more points or take advantage of discounts

Cons

High Cost in Certain Locations / Premium Properties Luxury Hilton or high-demand city properties can be expensive — sometimes the cost doesn’t always match the expectations or extra amenities. Trustpilot +2 Loyalty Lobby +2 Sometimes the value of loyalty-points stays or upgrades is inconsistent.

Explore other reviews about Hilton

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good managers and employees, Hilton family pricing

Cons

Very slow location in Houston

3.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

Cons

I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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